Returns & Exchanges

We want you to love your Yumi pieces, but if you are not completely satisfied, we offer a 30-day window for returns and exchanges on all unworn items with original tags. Our streamlined process ensures your refund or replacement is handled with the utmost care and speed.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Package Your Items

Carefully place the items in their original packaging, ensuring all designer tags and security seals remain intact and attached.

3

Print and Attach Label

Download and print the prepaid shipping label provided via email, then securely affix it to the outside of your return parcel.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking receipt; we will notify you once your refund is processed, typically within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing